In April 2014 I was supplied a voucher for helping having an ill individual on among yur flights. Sadly because of some unforeseen situations I haven't been in a position to use the voucher.
I not simply had to waste $fifty in baggage service fees, but I expert horrible landing by your pilots, really crowded and modest planes, impolite flight attendants, and complete imbeciles that dealt with my baggage as they Evidently were illiterate and could not read through “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh because of health issues. I comprehend we can easily use our tickets inside the yr from date of invest in.
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making contact with a real person at AA customer service is close to impossible. The Internet site list a contact number, which can be for cargo Which only references a Site that is no help in any respect.
I obtained a hotel for your night, but I have to check out at twelve midday, and my flight would not go away till11:30pm. Now I have twelve several hours the place I'm stuck in LA with none cause to become below.
I also would like to comment on the wonderful service AA provides for the handicapped. I'm eighty four decades old and now want wheelchair support for getting close to in the airports. I was astonished and delighted at the assistance I gained, and in addition at the attitudes in the folks who assisted me with the wheelchair aid, and likewise the drivers with the handicap carts in Charlotte airport. They ended up all so helpful and very friendly as well.
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Bravo to American Airlines for offering the surprise increase to the staff members. Rather than cowering into the disgruntled passenger on todays La Guardia flight. Because some attendents have been cheerful and wished him an incredibly Merry Xmas. Actually ?? It’s about time we took back again our best wishes and grumpy folks just remain off the planes and keep their views to them selves.
I believed there being a plan for overweight individuals. I was up versus the window the complete journey.I compensated for my seat but as it turned out I actually didn’t have a person. While using the Previous Piedmont nonetheless traveling imagining American would do greater, unhappy all around.
I are trying to get a reaction from someone in client service, Marjorie Nir, I had been awarded 2 X $200 voucher nevertheless the “Just click here †button only takes me back towards the AA Web page.
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Flt 1999 from FLL on11-22-fifteen was a mess. Was delayed because all baggage was not loaded due to rain,then the baggage was loaded improperly, we taxied back again to your terminal, fixed the baggage after which you can we wanted fuel given that we ended up delayed. We waited for someone to come to unlock the gasoline tank(that technique) for at least forty mins.
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